Face coverings are required for in-store pickup.If you're considering returning to the world of camcorders for the first time after adventures many years ago with 8mm and VHS-C tape, you may be wondering why you need one at all, when there's a perfectly functional camera built into a device that you have with you at all times.
Remember to bring Photo ID and your Order Number. You may opt in to text notifications as well during checkout. We will notify you by email when the order is ready for pickup. When you add your item to cart, select the store pickup option and choose the store at which you'll pick up your order. Strict safety protocols have been implemented in all of our stores based on CDC guidelines and government regulations. The health and safety of our customer and employees are our top priorities. Questions? See our full Easy Returns Policy. Items damaged through normal wear and tear.
Final sale items (with prices ending in $.X7 or $.X9).Made to Order items, including custom rugs and furniture.Items without an original receipt or gift receipt.Items non-eligible for returns or exchanges: Bring to UPS Location (under 70 lbs) – See our full Easy Returns Policy to start the process.A gift receipt or original receipt is required for all returns and exchanges. Stores - You can return most non-furniture items to your local Pottery Barn store for free.Review the full list of ineligible items and our refund policy below before starting the process. Monogrammed items and Made to Order furniture or rugs are not eligible for returns. An original receipt or gift receipt is required. You can return eligible item(s) within 30 days of receiving an order or 7 days for Quick Ship upholstery items for a refund of the merchandise value. View the complete Shipping and Delivery Information page.
Note: Next Day Delivery service is not available for some oversized items, White Glove Delivery, out of stock items, personalized items or for items shipped directly from the manufacturer. If we receive your order by 6pm PT Monday through Friday, you'll receive your order the next business day orders placed on Friday after 6pm PT through Sunday will arrive on Tuesday. We can arrange for next day delivery to most destinations within the contiguous 48 states, for an extra charge of $26.00 per address. UPS can deliver most in-stock items within 3-5 business days.
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